Terms & Conditions for Class and Course Cancellation & Rescheduling

1. General Policy

By booking a class or course with DiveArts Academy, participants agree to the following cancellation and rescheduling terms. These ensure fair treatment for all participants and allow us to maintain high-quality training experiences.

2. Cancellation Policy

• Once payment is made, no refunds will be issued under any circumstances.
• Participants who are unable to attend may request a reschedule according to the rescheduling policy below.
• No-shows without prior notice will forfeit their booking without the option to reschedule.

3. Rescheduling Policy

• Rescheduling Request by Participant:
• Must be made at least 5 days before the class or course start date.
• Requests made within 5 days will be considered case-by-case and may be subject to a rescheduling fee (IDR 250,000).
• Rescheduling due to illness or emergencies must be supported by valid proof (e.g., doctor's note).
• Rescheduling by DiveArts Academy:
• If a class must be rescheduled due to weather, safety, or instructor availability, participants will be offered an alternative date or class.
• No refunds will be given, but rescheduling will be free of charge.

4. Other Terms

• All changes must be communicated in writing via email or official WhatsApp channel.
• Each booking may only be rescheduled once. Additional changes may incur administrative fees or be denied.
• Credits or rescheduled classes are non-transferable and valid for 3 months from the original booking date.